Salesforce Patents a Scoring System for AI Agents Handling Customer Service Tasks
Before you trust an AI agent to handle your customer support queue, someone has to figure out whether it's actually any good…
Every Big Tech patent in the ai/ml category, in plain English. Updated weekly from USPTO.
Before you trust an AI agent to handle your customer support queue, someone has to figure out whether it's actually any good…
Training an AI model requires tuning dozens of settings before real learning even begins. Nvidia has filed a patent that tries to…
Your camera roll is a mess of near-identical shots, and Microsoft wants to fix that without asking you to do any sorting…
AI chatbots deployed for business use have a persistent problem: they wander. A customer-service bot trained to handle billing questions will, if…
Deep inside almost every AI model is a math function called softmax that turns raw scores into probabilities. Qualcomm thinks the version…
Adobe is patenting a system that watches where your competitors rank on Google, spots the gaps, and then uses AI to automatically…
What if your car's parking camera could show you an angle it doesn't actually have a lens for? Nvidia is patenting a…
AI models can confidently generate wrong answers, and that's a real problem when the output is a medical summary or a legal…
Most searches are either a photo or a sentence. Google is patenting a system that takes both at the same time, letting…
Adobe is patenting a way to let an AI read a document, figure out which page is relevant to your question, and…
Every time you search for something online, you're leaving a trail that advertisers and data brokers can follow. IBM has patented a…
Disney has patented a maintenance system that converts raw equipment sensor data into pictures, then uses a machine learning model to spot…
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