Salesforce Patents Software That Lets Bots Collaborate on Tasks Inside Chat Apps
Salesforce wants to turn your company's messaging app into a control room where multiple AI agents hand tasks off to each other…
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Salesforce Patents an AI That Writes Customer Service Plans and Flags Its Own Guesses
Customer service agents often spend as much time figuring out what to do as actually doing it. Salesforce wants an AI to…
Salesforce Patents an AI That Writes Customer Service Resolution Plans on Its Own
Every time a support agent opens a new case, they spend time reading the history, looking up policy, and figuring out what…
Salesforce Patents a Way to Train AI Assistants to Refuse Unanswerable Questions
Most AI assistants will confidently make up an answer rather than admit they don't know — Salesforce is filing a patent for…
Salesforce Patents an AI That Debates Itself Before Writing a Service Plan
Instead of asking an AI for one answer, Salesforce's patent describes a system that asks the same AI to argue from multiple…
Salesforce Patents a System Where Digital Assistants Tag Each Other Into Work Chats
Instead of one AI assistant trying to do everything, Salesforce's patent describes a system where a whole bench of specialized AI agents…
Salesforce Patents an AI That Catches and Fixes Its Own Broken Connections
Salesforce is patenting a system where an AI builds software connections between apps, then automatically checks its own work for mistakes —…
Disney Patents a System That Projects Live Video onto Moving Ride Cars
Disney has patented a way to turn the ride vehicle itself into a screen — projecting content directly onto moving cars and…
Disney Patents an AI That Stands In for Slow Resort Planning Simulations
Running a full simulation every time you want to test a scenario is expensive and slow. Disney's new patent describes a way…
Salesforce Patents a Way to Train AI on Fictional People and Their Fake Friends
Salesforce has patented a way to teach AI about human relationships and personal traits — by inventing an entirely fictional social network…
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