Salesforce Patents an AI That Figures Out Why a Customer Actually Called
Every customer service agent has been there: someone calls in, but the real reason they're upset is buried in a week-old chat…
322 filings · topic
AI assistant & agent patents
Assistants that answer and agents that act: filings covering AI that books, schedules, remembers, and gets things done without being walked through every step. We track where Big Tech thinks the autonomy line sits.
Recent filings
322 total
Google's New Patent Fixes the Step Where AI Misreads Your Documents
When an AI assistant gives you a wrong answer because it misread a report, the problem often starts at the index. Google's…
Microsoft's New Patent Teaches AI Agents to Stop Talking Over Each Other
When you have dozens of AI agents running inside the same application, deciding which one should handle an incoming message is harder…
Microsoft's New Patent Lets You Build an AI Chatbot by Talking to One
Building a custom AI chatbot usually means writing configuration files and rules by hand. Microsoft is patenting a system where you just...…
Google's New Patent Teaches AI to Map Every Step Before It Acts
Most AI assistants just start doing things and hope for the best. Google's new patent describes a system that first draws a…
Google Patents an AI Assistant That Talks and Acts at the Same Time
Most AI assistants decide what to say first, then figure out what to do. Google's new patent describes a system that does…
Microsoft Patents a Way to Pilot Robots From Inside a Teams-Style Meeting
Microsoft is patenting a setup where a person can steer a robot in the field without leaving their shared workspace, using the…
Microsoft Patents AI Agent System to Direct and Control Robotic Devices
Microsoft is patenting a system where a human doesn't control a robot directly. Instead, they describe what needs to happen, and an…
Microsoft Patents AI Web Browsing System That Links Apps Without Custom API Agreements
Most software can only talk to other software if someone builds a dedicated connection between them. Microsoft is filing a patent for…
New Patent Turns Plain-Text Descriptions Into Working Chatbots
Writing a chatbot today usually means mapping out every possible conversation by hand. Microsoft has filed a patent for a system that…
Microsoft Patent Reveals AI Assistants That Explain Their Own Mistakes in Real Time
When an AI assistant gives you a wrong or confusing answer during a meeting, you usually have no idea why. Microsoft is…
Microsoft Patents a System for Humans, Robots, and AI to Share Missions
Microsoft is patenting a way to run a single shared session where a human, a robot in the field, and an AI…
Get the weekly Patentlyze email
We read every patent application Big Tech publishes and send you the ones worth knowing. Plain English, free, every week.